Our Privacy Policy

This Privacy Policy explains how Enchantia Gifts (“we”, “our”, “us”) collects, uses, discloses, and safeguards your information when you visit our website www.enchantia-gifts.com, including when you make purchases using Wix’s payment systems. Please read this policy carefully to understand our practices regarding your personal data.

​

1. Information We Collect

​

1.1 Personal Information You Provide

​

When you interact with our website, we may collect personal information that you provide, including:
   •    Name
   •    Email address
   •    Billing and shipping addresses
   •    Phone number
   •    Payment information (processed securely via Wix Payments or other payment processors)

​

1.2 Automatically Collected Information

​

We may collect certain information automatically, including:
   •    IP address
   •    Browser type and version
   •    Device information
   •    Cookies and tracking technologies (e.g., Google Analytics)

​

​

2. How We Use Your Information

We use your information for the following purposes:
   •    To process and fulfil orders, including payment transactions
   •    To communicate with you regarding your account or orders
   •    To improve our website functionality and user experience
   •    To comply with legal obligations and prevent fraud
   •    To send marketing communications (only with your explicit consent)

​

​

3. Payment Processing

All payments made on our website are processed through Wix Payments, which complies with PCI-DSS standards to ensure your data is securely handled. We do not store or have access to your full payment information.

For more information, please review Wix’s Privacy Policy.

​

​

4. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:
   •    Service Providers: With third parties such as manufacturers, shipping companies, Wix, and payment processors to facilitate services.
   •    Legal Obligations: When required to comply with legal processes or protect our rights.

​

​

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect analytics. You can manage your cookie preferences through your browser settings.

​

​

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

​

​

7. Your Rights

Depending on your location, you may have the following rights:
   •    Access: Request access to the personal information we hold about you.
   •    Correction: Request corrections to inaccurate or incomplete data.
   •    Deletion: Request the deletion of your personal data.
   •    Opt-Out: Opt out of marketing communications by contacting us.

​

​

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

​

​

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

​

​

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

​

​

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to this page, and we encourage you to review it periodically.

​

​

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the Contact Form.

​

​

This Privacy Policy is designed to comply with applicable data protection regulations, including GDPR, CCPA, and UK Data Protection Act.